At Liquipel™ we understand the extreme importance of privacy. Making sure our customers are comfortable while being separated from their beloved devices is our top priority. We will never allow unauthorized access of any kind to your device. Although we must power on each device to make sure they were not damaged during shipping, if a device does not power on the owner will be notified before the treatment process can begin. It is recommended for you to password protect your device prior to sending it into us.