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(Link provided will only redirect you to the download page and not the actual installer or file.)
Yunmai’s Limited Warranty covers your scale for one year after purchase. Warranty service for eligible repairs and exchanges is available at no charge for 12 months from the date of your original retail purchase (“date of purchase”). Please contact ****distributor’s contact Email*** if you have any concerns.
The scale can support a maximum weight of 396.8 pounds.
The scale’s waterproof level is IPX-3. It is protected against water spraying up to 60 degrees from vertical at 10 liters/min at a pressure of 80-100 kN/m2 for five min.
Yunmai uses Bioelectric Impedance Analysis to measure body fat, which sends an extremely low electrical current through the body when taking a measurement. This low electrical current is unnoticeable and is safe for individual use.
We do not recommend that anyone with a pacemaker or other implanted medical device use the Yunmai because of its electrical current used for analysis.
Pregnant women should consult their physician before using the Yunmai. Harm is unlikely to occur, however each person’s body is unique so it’s worth asking a doctor about the situation before making any health-related decisions.
Only weight readings are available for users under 18 years of age because they are growing quickly and their body data is changing frequently.
All of the Yunmai models use the same application and provide the same body measurement tracking. The primary differences are the material, size, and style of the designs.
|Yunmai X||Tempered Glass, Eco-friendly ABS||10.2 x 10.2 x 1.0 inches ; 2.65 pounds||Available in white and black|
|Yunmai S||Tempered Glass, Eco-friendly ABS||11.8 x 11.8 x 0.8 inches ; 3.83 pounds||Available in Pink,Blue,Green,White|
|Yunmai Pro||Tempered Glass, Eco-friendly ABS||11.8 x 11.8 x 0.8 inches ; 3.83 pounds||Available in black and white|
396 lbs. or 179.6 kg.
If your mobile device is prompting you for a passkey, enter “000000.” You may need to turn on the location service and restart your phone to connect to the scale.
Hold the phone, we can help. If your scale cannot connect to Bluetooth successfully, please reinstall the app or change the scale’s batteries. Making sure your iOS or Android device is updated to latest version and reinstalling the latest Yunmai app should help do the trick. You can update your iOS or Android device to the latest version and reinstall the Yunmai app from App Store, Google Play, or online at http://www.iyunmai.com/en/app.html.
Make sure the batteries are installed correctly or change to new batteries.
Step on to the scale for 1 to 2 seconds and then step off. The scale will automatically re-calibrate and show 0.0 lbs.
The scale may need to be re-calibrated to show accurate readings. To do this, put the scale on a hard, flat surface like tile. Once you step on and off the scale quickly, it will show 0.0 lbs. This indicates that the calibration is complete.
A Bluetooth connection is necessary to capture and record all data. Please install the Yunmai app, then open the app and login. Turn on Bluetooth from your cellphone and step on the scale with bare feet. The app should show “connected” on the top instead of “connecting,” and all data should be visible. At this point, the scale should show the Bluetooth logo (“B”), along with your weight.
Still not working? Try these solutions:
Don’t worry, that is completely normal! The numbers on your scale may vary from those given by other measurement methods and professional medical instruments because it is a home-use scale designed for reference.
Your Yunmai scale uses bioelectric impedance analysis (BIA), which is a common method for estimating body composition, particularly body fat. The BIA method is a lower-cost and moderately accurate way to estimate body fat percentage.
It is normal for these three indexes to add up to more than 100% since water is contained in both fat and muscle tissue.
Our scale measures body fat and nine other wellness indicators. Our app tracks: weight, age, body fat, visceral fat, body fat percentage, BMI/BMR, bone mass, hydration level, protein, and muscle.
The scales work with the help of sensors underneath the feet that use bioelectrical impedance. Moisture in the feet are needed to be conductive to pick up BIA. If you receive this kind of prompt, please apply some foot cream to keep your feet moisture.
There are two possibilities:
The Yunmai app is available from the App Store or Google Play Store. You can also download the app online at http://www.iyunmai.com/en/app.html and scan the code from the instructions, or search “Yunmai” via Google to install the program. The app is compatible with iOS 7.1 and Android 4.3, as well as newer versions of the software.
The Yunmai app is free!
Your Yunmai app will never access any private information. Yunmai now has over 2 million users in US without any complaints about privacy access.
Yunmai requests access to the following when using the application:
Our technical team is working with Norton to remove these false warnings. If you receive a warning when installing Yunmai, please note the information being requested is:
If you use other popular health management applications like MyFitnessPal on your Android device, you may encounter the same issue.
The access agreement that appears on your phone is a requirement by the Android system; you won't see a notification on an iOS device. Other mobile applications on Android devices, like MyFitnessPal, show a permission request similar our app.
Outlined are the latest permissions and what we are accessing:
To do this, go to Me—User Settings on your scale and connect to Apple Health, Google Fit, or Fitbit. On an iPhone, Fitbit will sync the latest data only if you fully exit the Fitbit app (double click the home button and swipe up) and reopen it.
There are two ways to transfer data between the scale and mobile device. If your smart device is near the scale when you weigh yourself, the app will automatically connect to the scale through Bluetooth and will transfer body metrics into the device immediately.
If you do not have a mobile device with you when you weigh in, the data will be recorded into the scale and will be sent to the app when the scale is later connected to your device. The scale can recognize up to 16 users, store their data separately, and store up to 1000 sets of data. Please connect your device to the scale before it reaches its data limit.
Our scale collects data for up to 16 users (a clown car situation)! If the scale already has 16 users and you want to add one more, the app will ask you to delete an existing user profile.
Each user can sync their own smartphone or share a single app and create profiles in Family Management. If users only have individual profiles in the app, the scale will only sync data to each person’s device.
Other users will not have access to your data unless you permit them to add your profile to their app. You can use your personal mobile device and app account to maintain privacy.
No, the device is not compatible with iPad.
Yes, both the Yunmai and Apple Health apps allow you to change units of measurement from pounds to kilograms and vice versa.
Open up the Yunmai app and click "Me" at the bottom. Along with your personal information, it has a button to select "Lbs" or "Kg." The unit of measurement you select will be highlighted in white.
Do you have an iOS device?
If you have an iOS device, open up the Yunmai app and click "Tracking Graphs." Then select the button in the top right hand corner to open up all of your historical data. Once previewing the data, swipe left on the entry you want to delete and red trash button will appear. Select the trash icon to delete the data entry.
Do you have an Android device?
If you are using the Yunmai app on an Android device, click "Tracking Graphs" and then click the button in the top right hand corner. When you see the individual data entries, click and hold the entry that you would like to delete. After a few moments, a new pop-up will form asking if you would like to delete the entry. Select "Yes" to delete.
Yes, Yunmai Smart Scale does currently sync with the Apple Watch.
Not right now! We are working on developing that capability, but the scale currently does not sync with a desktop.
We have released a few languages on our IOS an Android mobile app. In order to change the language the app is currently using, you will need to go to your phone’s settings.
To delete something, just swipe from right to left to delete.
We understand Norton App Advisor has recommended the uninstall of Yunmai app because Norton does not recognize Yunmai very well. Sometimes the warning is too severe. Our technical team is working with Norton to remove this false warning.
Yunmai will never access private information. We appreciate your concern about the safety and integrity of your personal data and wanted to assure you that the Yunmai app does not use or access any private information. Customer satisfaction is our priority and we take the security and privacy of our customers as a top priority.The access agreement that appears on your phone is a requirement by Android; you will not see this notification on an iOS device. The permissions window is completely controlled by Android. See a similar case from myfitnesspal, which indicates it is from Android, not Yunmai.
The access agreement that appears on your phone is a requirement by Android; you will not see this notification on an iOS device. The permissions window is completely controlled by Android. See a similar case from myfitnesspal, which indicates it is from Android, not Yunmai.
If you would like you could even make a registered login using a fake email address. This is an option for customers not wanting to provide a personal email.
Yunmai has been certified by FCC, CE, KC and has more than 10 million users. If you have any other questions or concern and contact customer support at distributor’s contact.